Privacy Policy

Our Privacy Policy explains how information about you is collected, used, and disclosed by The terms “,” “we,” “us,” and “our” include Open Evenings and our affiliates. This Privacy Policy applies to information we collect when you use our “Event Platform”, which means any website, application, or service we offer, or when you communicate with us. This Privacy Policy does not apply to the information you may provide to third parties, such as Primary Schools, Secondary Schools, Colleges or Universities and others with whom you may share information about you. For more information about the scope of our Privacy Policy, please see Section 4.8 below.

1. Collection of Information

1.1 Information You Provide to Us

We collect information you provide when you create an account, fill out a form, or communicate with us or the event organisers. The types of information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide.

1.2 Information We Collect Automatically When You Use

We automatically collect information about you, including:

  • We collect log information about your use of the Platform, including the type of browser you use, access times, pages viewed, your IP address, and the referral page you visited before visiting our Platform.
  • Device Information: We collect information about the computer or mobile device you use to access our Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Location Information: We may collect information about the location of your device each time you use our Platform, or when you otherwise consent to the collection of this information.
  • nformation Collected by Cookies and Other Tracking Technologies: We and our service providers collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels). Cookies are small data files stored on your hard drive or in device memory that help us improve our Platform and your experience, and track usage of our Platform. Pixel tags are electronic images that may be used in our Platform or emails, and track usage of our Platform and effectiveness of communications. You can learn more about the types of cookies we and our service providers use by reading our Cookie Policy.

2. Use of Information

2.1 Operating our Platform

We may use information about you for various purposes related to operating our Platform, including to:

  1. Provide, maintain, and improve our Platform, including to process transactions, and develop new products and services
  2. Personalise the Platform;
  3. Monitor and analyse trends, usage, and activities in connection with our Platform;
  4. Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, and protect the rights property, or safety of Open Evenings and others;

2.2 Communicating with You

We may use information about you for various purposes related to communicating with you, including to:

  1. Respond to your comments, questions, and requests, and provide customer service;
  2. Communicate with you about products, services, and events offered by us and others, and provide news and information we think will be of interest to you;
  3. Send you technical notices, updates, security alerts and support, and administrative messages;

2.3 Advertising and Other Uses

We may use information about you for various other purposes, including to:

  1. Provide advertisements, content, or features that match member profiles or interests;
  2. Facilitate contests and other promotions;
  3. Combine with information we collect for the purposes described in this Privacy Policy; and
  4. Carry out any other purposes described to you at the time the information was collected.

3. Sharing of Information

3.1 Through our Platform

We share some of the information we collect by displaying it to the event organisers to which you completed an event form.

3.2 With Our Service Providers

We may use service providers in connection with operating and improving the Platform to assist with certain functions, email transmission, data hosting, managing our ads, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process and store information about you only for the purposes we authorise, subject to confidentiality obligations.

3.3 Social Sharing and Other Tools

The Platform may offer social sharing features and other integrated tools which let you share actions you take on our Platform with third-party services, and vice versa. Such features let you share information with your friends or the public, depending on the settings you have chosen with the service. The service’s use of the information will be governed by their privacy policies, and we do not control their use of the shared data. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please review the privacy policies of the services that provide these features.

4. Additional Details

4.1 Analytics and Advertising Services Provided by Others

We may allow others to use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Platform and other websites and online services. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control these services or opt out.

4.2 Your Choices: Account Information

You may update or correct the account information that you have provided to Open Evenings by editing your account settings or by sending an email to Open Evenings may retain certain information as needed to comply with our legal obligations or for legitimate business purposes, such as to resolve disputes and enforce our legal rights. We may also retain cached or archived copies of information about you for a certain period of time.

4.3 Your Choices: Location Information

When you first access the Platform, you may be asked to consent to our collection of location information. If you do not consent to this collection, you may not be able to use our platform. You can stop the collection of location information at any time from a particular device by changing the settings on that device, but note that our Platform or its features may no longer function properly if you do.

4.4 Your Choices: Cookies

Most devices and web browsers are set to accept cookies by default. If you prefer, you may be able to remove or reject browser cookies. You can learn more about cookies, including how to block cookies, by visiting Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Platform.

4.5 Your Choices: Promotional Communications

You may opt out of receiving promotional messages from Open Evenings by following the instructions in those messages or by adjusting the communication preferences that you indicate in your account. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

4.6 Transfer of Information in the UK and Other Countries

Open Evenings is based in the UK and the information we collect is governed by UK law. By accessing or using the Platform or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the UK and other countries, where you may not have the same rights and protections as you do under local law

4.7 Security

We employ measures designed to protect information about you, both during transmission and once we receive it. For example, we use firewalls designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure.

4.8 Policy Scope

This Privacy Policy does not apply to information you provide to third parties, such as events, and others with whom you may share information about you. Our Platform may direct you to a third-party service or a portion of our Platform controlled by a third party (typically through the use of a frame or pop-up window separate from other content on our Platform). Disclosure of information to these third parties is subject to the relevant third party’s privacy policy. We are not responsible for the third-party privacy policy or content, even if we link to those services from our Platform.

4.9 Revisions to this Policy

We may modify this Privacy Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this policy, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Platform. By continuing to use the Platform after any changes come into effect, the revised Privacy Policy applies to you.

4.10 Contact Us

If you have any questions about this Privacy Policy, please contact us at

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